Tell us what you need help with.
Report a tool problem, question a guide or suggest something useful. Include the page link and a clear example so we can understand your message.
The best place to reach us
Use this address for tool feedback, corrections, privacy questions and website related enquiries.
We do not offer a public telephone line or a walk in office through this website. Email gives you room to explain a problem and keeps the page link and example together.
We cannot promise an immediate reply or a fixed response time. A relevant subject line and the details below make it easier to understand and route your message.
Start with the reason you are writing
A tool did not behave as expected
Tell us which control or result caused the problem. An error message and a small example are more useful than a general report that the page does not work.
A guide needs a correction
Point to the sentence, number or step you believe is wrong. Where possible, include a source or an explanation of the corrected method.
You have an idea for a tool
Explain the task, likely users and the result you want. A sample input and expected output can turn a broad idea into something specific.
You have a privacy question
Explain which interaction concerns you and what you want us to check. Do not send identity documents unless they are specifically needed and requested.
What to include in a problem report
- The exact tool or guide URL.
- The measurements, options or other example inputs involved, with private details removed.
- What happened and what you expected instead.
- Your browser and device type if the issue is visual or involves a download.
- The wording of an error, or a screenshot cropped to the relevant area.
If a calculation seems incorrect, check its units and selected assumptions first. For a file tool, mention the file type and approximate size. These details often explain why two apparently similar attempts give different results.
Do not email an entire customer list, student record, private source file or confidential contract to demonstrate a small issue. Use a made up sample that reproduces the problem.
Write your message
Prepare an email draft
This helper opens your email app. It does not send a message or save these entries on this website.
What this inbox can and cannot do
We can receive feedback about Whatson pages and tools. We cannot approve a structural design, verify an admissions decision, settle a marketplace dispute or confirm that an electrical installation is safe. Contact the responsible professional or organisation for those matters.
For advertising enquiries, describe the intended campaign, landing page and audience. Contacting us does not establish a booking, endorsement or agreement. Please do not send requests for misleading placements or messages that imitate tool results.
Before you press send
When you email us, your email provider and our email service handle the message. We receive the address, message and any attachments you send. The draft helper on this page only prepares that email in your own app.
Your message may be kept while an enquiry is handled or a relevant record is needed. The Privacy Policy explains contact information and privacy requests in more detail.
Common contact questions
Did the draft button send my message?
No. It opens a draft in your email app. Review the contents and press Send there. If no app opens, copy hello@whatson.pk into the email service you normally use.
Can I send a screenshot?
Yes, if it helps explain the issue. Crop out account details, names, addresses and other information that is not needed.
Do you provide professional project advice?
This inbox is for the website. For decisions involving safety, contracts, academic rules or regulated matters, use an appropriately qualified adviser or the responsible institution.